Shop policies

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you have any concerns or problems with your order, please contact us and we will do our best to assist you.

We gladly accept exchanges.

Please contact us within 3 days of delivery to request an exchange. Items must be shipped back within 7 days of delivery.

We do not accept returns or cancellations.

Exchange Conditions

Items must be returned in their original, unworn condition and original packaging. We will process the exchange once the item has been received and inspected.

Customers are responsible for return shipping costs, as well as the shipping cost for the replacement item.

We strongly recommend using a trackable and insured shipping method when returning jewelry. We are not responsible for returned items that are lost or damaged in transit.

Items That Cannot Be Exchanged

Because of the nature of these items, the following are considered final sale and cannot be returned or exchanged unless they arrive damaged or defective:

• Custom or personalized orders
• Sale or clearance items
• Black Friday specials

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 3 days of delivery with photos of the item and packaging so we can assist you.

We carefully package every piece to help ensure your jewelry arrives safely, beautifully presented, and ready to enjoy or give as a gift.

Exceptions

We reserve the right to limit or refuse exchanges in cases of excessive or repeated exchange requests, suspected misuse of our exchange policy, or items returned in a condition that does not meet the requirements above.

Please contact us with any questions before placing your order. We are always happy to help.